Privacy Policy

This Privacy Policy explains how Finlazo Ltd processes personal information when you visit our website, create an account, or use our services.

Depending on the services you use, we may process account, contact, identity and verification, business, transaction, communications, device and technical, and compliance-related information.

Information may be provided directly by you, generated through your use of the services, received from authorised service providers, or obtained from lawful third-party or public sources where appropriate.

We use information to provide accounts and services, process transactions, verify identity, prevent fraud and financial crime, support customers, secure and improve the platform, maintain records, and comply with legal obligations.

Where applicable, we process information because it is necessary to perform a contract, comply with a legal obligation, pursue legitimate interests, protect legal rights, or because you have provided consent.

KYC, KYB, AML, sanctions and fraud-prevention requirements may require additional information and checks. See our KYC Policy and AML Policy.

Transaction-related information may be processed to provide services, maintain accurate records, investigate issues, manage risk, and meet compliance requirements.

We may share necessary information with identity-verification, payment, banking, custody, infrastructure, fraud-prevention and security providers, professional advisers, regulators, law-enforcement authorities, or other parties where legally required or appropriate.

Personal information may be processed in jurisdictions other than your own where necessary to operate the services, subject to applicable safeguards and legal requirements.

We retain information for periods necessary to provide services, meet legal and financial-crime obligations, resolve disputes, maintain records, and protect legitimate business and legal interests.

Finlazo uses reasonable administrative, technical and organisational safeguards designed to protect personal information. No method of transmission or storage can be guaranteed completely secure.

Depending on applicable law and jurisdiction, you may have rights to access, correct, delete, restrict or object to processing, request portability, or withdraw consent.

Please keep information supplied to Finlazo accurate and current, and tell us when it changes.

We may use cookies and similar technologies necessary for site operation, security, preferences, and service measurement.

Where we send permitted marketing communications, you may opt out using the instructions provided. Service and compliance communications may still be sent when necessary.

Our services are not directed to children who are not eligible to use them under applicable law.

We may disclose information when required by a valid legal, regulatory, court or law-enforcement request, or when necessary to protect rights, safety, security, or service integrity.

We may update this Privacy Policy from time to time. Where required, we will provide appropriate notice of material changes.