Contact

Contact Finlazo

Need help with your account, trading, payments, partnerships, or APIs? Get in touch with the right team.

Illustration of a connected global finance network with payment cards and customer support chat bubbles

Reach the right team

Pick the department that best matches your request for the fastest response.

General Support

Account issues, verification, login problems, and general questions.

support@finlazo.comContact support

Trading & Payments

Deposits, withdrawals, swaps, trading, QuickSend, and Send Money support.

trading@finlazo.comOpen ticket

Partnerships

Business partnerships, liquidity providers, exchanges, and fintech collaborations.

partnerships@finlazo.comContact partnerships

Developers & API

API integrations, webhooks, developer documentation, and technical support.

developers@finlazo.comDeveloper support

Press & Media

Media inquiries, interviews, podcasts, and press requests.

press@finlazo.comContact press

Legal & Compliance

Law enforcement requests, subpoenas, compliance matters, and regulatory inquiries.

compliance@finlazo.comLegal contact

Submit a ticket

Tell us what you need and the right team will get back to you.

Response times

  • General supportwithin 24 hours
  • Trading & paymentswithin 12 hours
  • Partnershipswithin 2 business days
  • Developer supportwithin 24 hours
  • Press & mediawithin 2 business days
  • Legal & compliancepriority handling

Security notice

Finlazo will never ask for your password, private keys, recovery phrase, or two-factor authentication codes.

Before contacting us

Many questions are answered instantly in our self-serve resources.

Still need help?

Our team is here to help you with payments, trading, and financial infrastructure.