Risk disclosure
Risk Disclosure
Use of Finlazo services may involve financial, operational, technological, market, regulatory and third-party risks. The nature and relevance of these risks depend on the product, transaction, asset, network and jurisdiction. No digital-asset or payment service can eliminate all risk.
01
Purpose
This disclosure explains key risks that may arise when using Finlazo services. It is intended to help customers consider relevant risks before using a product or initiating a transaction.
02
General financial risk
Customers should consider whether a transaction or service is appropriate for their circumstances and seek independent advice where appropriate.
03
Virtual-asset price volatility
Cryptocurrencies and other virtual assets can experience substantial price movements. Past performance is not a prediction of future value.
04
Stablecoin risk
Stablecoins are designed to track reference assets but may involve issuer, reserve, liquidity, price-deviation and regulatory risks.
05
Exchange-rate risk
Where transactions involve multiple currencies or assets, exchange-rate changes can affect final value.
06
Liquidity risk
Market conditions can affect execution, conversion, available pricing and settlement. Liquidity is not guaranteed.
07
Blockchain-network risk
Congestion, downtime, forks, protocol changes, validator or miner issues and delayed confirmations may affect transfers.
08
Transaction finality
Blockchain transfers may be irreversible after submission or confirmation. Verify the asset, network and destination address before sending.
09
Incorrect address or network
A wrong wallet address, unsupported asset or incorrect network may result in delay or loss and may not be recoverable.
10
Deposit and withdrawal risk
Processing may depend on blockchain conditions, payment rails, compliance checks, partner availability and technical conditions. Fixed completion times are not guaranteed.
11
Payment-rail risk
Banks, mobile-money providers, card networks and other payment systems may experience delays, outages, reversals or availability restrictions.
12
Third-party provider risk
Services may rely on banks, payment providers, custodians, liquidity providers, blockchain infrastructure and identity or compliance providers.
13
Custody-related risk
Where relevant, virtual-asset services may involve custody arrangements and infrastructure operated with service providers. Assets are not represented as insured unless expressly stated.
14
Counterparty risk
Financial-service relationships can involve counterparty default, operational failure or service interruption.
15
Technology risk
Software errors, infrastructure disruption, network failures, device compromise and integration failures may affect services.
16
Cybersecurity and account-compromise risk
Phishing, credential theft, malicious software, SIM-swap, social engineering and unauthorised access can affect accounts. Review our Security page for customer safeguards.
17
Fraud and scam risk
Verify recipients and be cautious of impersonation, fake investment opportunities, social engineering and fraudulent payment instructions.
18
Regulatory risk
Rules affecting payments and virtual assets may change across jurisdictions and affect availability, supported assets, limits, verification and access.
19
Jurisdiction and availability risk
Services may not be available in every jurisdiction or to every customer.
20
Compliance-related restrictions
Transactions or accounts may be reviewed, delayed, restricted or declined where required by law, sanctions obligations, fraud controls or financial-crime risk management.
21
Pricing and fees
Fees, spreads or conversion costs may apply as disclosed during the relevant transaction or service.
22
Service availability
Maintenance, provider interruptions, network conditions, extraordinary events and legal or regulatory restrictions may affect availability.
23
No guaranteed outcome
Transaction timing, virtual-asset value and service availability are not guaranteed.
24
Review and updates
This disclosure may be updated as products, risks and requirements evolve.
Risk summary
Important points to remember
- Digital assets can change significantly in value
- Stablecoins are not risk-free
- Blockchain transfers may be irreversible
- Always confirm asset, network and recipient information
- Service availability may depend on third parties
- Regulations can affect product availability
- Protect account credentials and devices
- Never send funds based only on unsolicited instructions
Legal enquiries
Questions about risk disclosures?
For legal, compliance or regulatory enquiries, contact the Finlazo Compliance team.
compliance@finlazo.comView the compliance library